MEPCO Helpline Number (24 Hours Service)

If you are a consumer of MEPCO Multan and you have got some problem with your electricity connection, you can easily contact MEPCO support through MEPCO telephone directory2026. They will do their best to make sure your connection works smoothly.

MEPCO has provided contact numbers of its all departments like MEPCO circles, top hierarchy, administration / HR, audit section, and many more. All of this Multan Electric Power Company helpline numbers directory is provided to make sure that you get the best services easily.

How to Contact MEPCO Helpline

Reaching out to MEPCO (Multan Electric Power Company) for assistance has become easier than ever, thanks to its multiple 24/7 customer support channels in MEPCO directory of contacts which includes WAPDA helpline number Multan 24 hours (WAPDA helpline Multan): 061-9220198 and MEPCO complaint Whatsapp Number: 03077848566 etc.

Whether you’re reporting about a power outage, inquiring about your bill, or seeking help with a new connection, MEPCO ensures that consumers get the support they need easily.

MEPCO Helpline Number (24/7 Availability)

The MEPCO Helpline operates 24 hours. This helps customers to get real time assistance for any electricity related issue. Consumers can call the official MEPCO Multan Helpline Number: 0800-63726  from anywhere in the company’s service area.

In addition to the helpline, you can also dial the short code 118. This code connects you to the National Power Control Helpline for reporting electricity emergencies.

Name of CircleMEPCO Helpline Number
MEPCO Circle Multan (WAPDA complaint number Multan)061-9220198
MEPCO Circle Bahawalpur (WAPDA helpline number Multan 24 hours)062-9250102
MEPCO Circle Bahawalnagar (MEPCO Bahawalnagar contact number)063-9239031
MEPCO Circle Dera Ghazi Khan (WAPDA helpline number DG khan 24 hours)064-9239229
MEPCO Circle Muzaffargarh (WAPDA Muzaffargarh contact number)066-9200065
MEPCO Circle Vehari067-3360282
MEPCO Circle Rahim Yar Khan068-9230160
MEPCO Circle Sahiwal (MEPCO helpline number 24 hours Sahiwal)040-9200305

MEPCO Telephone Directory

The MEPCO Telephone Directory is an essential resource designed to help consumers quickly find and contact the right department or official for their specific electricity related concerns about it.

It provides a comprehensive list of telephone numbers, extensions and office contacts across all MEPCO operational zones by ensuring that customers, businesses and government offices can easily reach the concerned authority without delay.

Chief Executive Officer

DesignationMEPCO Helpline No / Direct Office
Chief Executive Officer061-9220222
Staff Officer061-9220205
AM (CO)061-9220205
APS to CEO061-9220222
GM (Operation)061-9210282
GM (Technical)061-9220250
CE (Development)061-9220248
GM / CS Director061-9220182
CE (P & E)061-9220192
CE (S & Planning)061-9220324
CE (O&M) Dist (Add Charge)061-9220168
CE (T & G)061-9220186

ADMINISTRATION / HUMAN RESOURCES

DesignationMEPCO Helpline No / Direct Office
APPS061-9220267
Director (HRM)061-9220218
Dir (Admin)061-9220285
Manager (Transport)061-9220208
DM (HRM)061-9220181
DM (Admin & Services)061-9220264
Manager (Security / Vigilance)061-9220300
DM (Security)061-9220121
DM (T&MP)061-9220185
DM (Enquires)061-9220163
Sports Officer061-9220162
DM (PMC)061-9330875
A.M (Admn 1)061-9210384
DG (H.R.)061-9210384
A.M (Admin 2nd)061-9210384
Admin 2nd Section061-9210384
APS CE (T&G)061-9220186
A.D. (T&MP)061-9220218
APS to GM (Tech)061-9220250
P.A. to HRM & Admin Director061-9220250
AD (Confidential) Sec061-9210384
APS to (DG/HR)061-9220267
APS to Dir (Admin)061-9220285
A.M (Admn & Services)061-9210380
APS CE (O&M) Dist061-9220168
AD (Technical)061-9220250
Office Superintendent (T & MP)061-9220185
Cashier (Chief Office)061-9210384
APS to G.M. (Opt)061-9210384
Officer Of (BOD)061-9210384

Audit Section + MEPCO Officers List

DesignationMEPCO Helpline No / Direct Office
FAX061-6774300
Manager (Internal Audit)061-9220166
Audit Officer061-9220166
Audit Officer061-9220166
Audit Officer061-9220166
AD (Admin)061-9220166
Audit Officer9220166
Audit Officer9220166
Govt. Audit Officer061-9210384
Govt. Audit Officer061-9210384

MANAGER LEGAL & LABOUR

DesignationMEPCO Helpline No / Direct Office
FAX067-76294
Director (Legal)061-9220227
PA061-9220227

PUBLIC RELATION OFFICER

DesignationMEPCO Helpline No / Direct Office
Manager PRO061-9220062
Dy. Manager061-9220062
Office Assistant061-9220062

TRANSPORT SECTION

DesignationMEPCO Helpline No / Direct Office
Manager (Transport)061-9220208
A.D. (Induction Cell)061-6773094
AM (Transport)061-6773094
SDO Transport (Additional)061-6773094

HR DATA CELL

DesignationMEPCO Helpline No / Direct Office
AM HR Data Cell061-6780730
WAPDA Magistrate061-9220255

OPERATION/TECHNICAL /STG/OTHERS

DesignationMEPCO Helpline No / Direct Office
D.M (O&M) T&G061-9220247
Dy. Manager (Tech)061-9220247
HDM061-9330246

O&M DIRECTORATE

DesignationMEPCO Helpline No / Direct Office
FAX061-6305546
CE (O&M) Dist.061-6305545
D.M. Transport061-6305546
AM (O&M) Distribution061-6305546

COMPANY SECRETARY OFFICE

DesignationMEPCO Helpline No / Direct Office
Company Secretary061-9220161
Assistant Company Secretary061-9220161
Commercial Assistant061-9220161

COMPANY SECRETARY OFFICE

DesignationMEPCO Helpline No / Direct Office
Company Secretary061-9220161
Assistant Company Secretary061-9220161
Commercial Assistant061-9220161

COMMERCIAL DIRECTORATE

DesignationMEPCO Helpline No / Direct Office
Fax677800
General Manager (CS)061-9220182
Director (Commercial)061-9220339
DCM / (D&I)061-9220339
DM (Performance Contract)061-9220197
RO (SCR)061-9220339
AM (P&PI)061-9220339
APS Dir (Commercial)061-9220339
SDO (Net Metering)061-4550418
Commercial Assistant061-9220339
Commercial Assistant061-9220339
Commercial Assistant061-9220339
Commercial Assistant061-9220339
Commercial Assistant061-9220339

FINANCE DIRECTORATE

DesignationMEPCO Helpline No / Direct Office
Fax9220116
Finance Director061-9220117
MF (CP&C)061-9220118
APS to MCA061-9220118
MF (CP&C, Banking / Tax)061-9220095
Dy (MCA) Tex Banking061-9220095
Addl (AMCA) Banking9330226
A/cs Officer Banking6771226
DMCA (Pension)061-9220180
AMCA Rec / Payables061-9330223
MPF (PMU)061-9220213
DMCA (PMU)061-9220072
AMCA PD (Const)061-9220235
AMCA PD (GSC)061-9220072
AMCA R / Store Multan061-6761838

PLANNING & DISTRIBUTION DIRECTORATE

DesignationMEPCO Helpline No / Direct Office
Fax9220249
Chief Engineer (Planning)061-9220192
Chief Engineer (S&Planner)9220324
Manager (S&Planner)9220192
DM (GIS)061-9220192
DM (Design & Dist)061-9220192
DM (MI) T&G061-9220192
DM (Design) T&G061-9220192
DM (Design T&G)061-9220192
Assistant Manager (P&E)061-9220192
SDO (MEPCO SDO contact number)061-9220192
SDO (S&Planner)061-9220192
SDO (S&Planner)061-9220192
Director (HSE)061-9220164
Dy. Director (HSE)061-9220164
Assistant Manager (HSE)061-9220164
Addl SDO / Safety Inspc061-9220164
D.M. (Technical)061-9220120
Manager (Merad)061-9220120

Mepco Tender

Contact TypeContact Number
MEPCO Online Bill PTCL061-6774374
MEPCO WhatsApp Number0307-7848566
MEPCO Multan Complaint Number (WAPDA complaint number Multan)061-9220198
MEPCO Complaint Number Bahawalpur (WAPDA helpline number Bahawalpur 24 hours)062-9250102
MEPCO Rahim Yar Khan Contact Number (WAPDA helpline number Rahim Yar Khan)068-9230160

Types of Complaints and Resolution Timelines

Below is an overview of the standard complaint categories and their expected resolution timeframes as per MEPCO’s internal service standards and NEPRA (National Electric Power Regulatory Authority) guidelines:

CategoryExample of ComplaintResolution Time
Billing ComplaintsWrong meter reading, overbilling, late bill deliveryWithin 3 working days
New ConnectionApplication processing, delay in meter installationUp to 15 working days
Load / Voltage IssuesLow or high voltage, frequent trippingWithin 4 to 7 working days
Supply Failure / OutagePower breakdown or transformer failureUrban: within 4 hoursRural: within 8 hours
Meter ComplaintsFaulty meter, replacement requestWithin 7 working days
Detection Bill DisputesDisagreement over detection or penalty billsWithin 15 working days
Net Metering / Solar ConnectionDelay in approval, technical inspectionWithin 10 to 15 working days
Safety and Theft ComplaintsIllegal connections, exposed wiresWithin 24 hours (urgent action)
General Complaints / EnquiriesService information, feedbackWithin 2 working days

FAQs

MEPCO helpline is the official number to support the customer. The main MEPCO helpline number is 0800-63726. You can use this number to get support from MEPCO.

The MEPCO Multan helpline number (Multan Electric Power Company) for customer support and complaints is 061-9220198. Moreover, you can call the toll-free helpline 0800-63726 for general assistance.

Yes, the MEPCO helpline (e.g., toll-free 0800-63726) are ative 24 hours a day, and 7 days a week.

MEPCO helpline 118 is a short-code national power complaint number that you can use to report any electricity problem. This short-code connects you to the Multan Electric Power Company complaint centre.

Related Topics

Conclusion

The MEPCO Helpline 24/7 stands as a bridge between the Multan Electric Power Company and its valued customers.

It offers round-the-clock support for all electricity related concerns. Whether it’s power outages, billing disputes, connection requests, or safety issues, the helpline ensures that every complaint is heard and addressed properly.

By providing multiple communication channels like telephone, SMS, email, mobile app, and physical service centers.MEPCO has made customer assistance more accessible and efficient than ever before.