In the above given tool, choose your electricity bill company (MEPCO). Enter your 14-digit MEPCO Bill reference number or 10-digit customer ID to get all the information of your bill of current and previous months.
If the status of your bill is “R”, choose “R” from the dropdown. And if your WAPDA bill satus is “U”, choose “U” from the dropdown. This bijli bill status is shown in front of your reference number, see the following image:
How to find Reference Number and Consumer ID in your MEPCO Bill?
Reference Number and Consumer ID are mention at the top left corner of your MEPCO Bill. Look at the following image:
What is MEPCO
MEPCO is a government owned electricity distribution company in Pakistan. It is responsible for regulation and distribution of electricity in 13 districts of South Punjab. Furthermore, it issues bills, and maintains power infrastructure across this region.
It was established in 1998. It operates under PEPCO (Pakistan Electric Power Company), and follows the policies and rules of NEPRA (National Electric Power Regulatory Authority).
Today MEPCO (Multan Electric Power Company) serves 8,915,282 customers. It has 159 grid stations, 1945 feeders, and 128,239Km HT/LT Lines. It provides the facility to check bijli bills online as well.
⚡ MEPCO Service Coverage Areas
MEPCO (Multan Electric Power Company) provides electricity distribution services across the following major districts of South Punjab.
Origin of MEPCO
Before 1998, the electricity distribution, billing, and management was managed centrally by WAPDA. For Multan region WAPDA had its sub-unit called the Multan Area Electricity Board (MAEB). The MAEB was responsible for supplying electricity to the consumers of this region.
But with the population growth, the energy demand also increased. To meet this demand, the government of Pakistan decided to unfold WAPDA. As a result of this unfolding, several DISCOs (Distribution Companies) like MEPCO, QESCO, FESCO, GEPCO, LESCO etc. were established.
MEPCO was formally established on May 14, 1998, and started its operations on June 09, 1998 after taking over the assets, staff, and infrastructure from the former Multan Area Electricity Board.
What is MEPCO Bill
A MEPCO Bill is a monthly electricity bill invoice that MEPCO users receive every month. It shows the total amount they have to pay for the electricity units (bijli) they have consumed.
In this bill, MEPCO charges and other government taxes are included. The implication of these taxes is different for each category of electricity consumer, such as residential, commercial, or industrial etc.
What is MEPCO Duplicate Bill
Let’s say you have lost the original bill invoice that you got from MEPCO, or you haven’t recieved any invoice at all. So in this situation what you can do is to get the copy of your bill. This copy of your bijli bill is called MEPCO Duplicate Bill.
The easiest method you can get this duplicate bill from mepcobll.com. Just put your reference number or consumer ID, you will redirected to your “bill” page, on this page you will see green color button named “Print”, click at it, and your bill will be printed. And that printed bill will be your MEPCO Duplicate Bill.
Or you can visit your nearest MEPCO office to get the duplicate copy of your bill.
Is There Any Difference Between an Original and a Duplicate Bill?
There is no practical difference. Both contain:
- A consumer ID
- A reference number consist on 14 digits
- Units consumed during the month
- And total amount due.
- Only difference may be a “Duplicate” watermark on the copy.
What are MEPCO Bill Charges
MEPCO Bill charges are the cost of electricity that a user of MEPCO consumes along with government taxes. These charges include the cost of electricity units consumed, fixed charges like meter rent, and other government taxes like GST, income tax, retailers tax etc.
As you can see in the above image that there are 2 type of charges included in this WAPDA Bill: MEPCO Charges and Government Charges. So let’s discuss each of these charges in detail:
MEPCO Charges in MEPCO Bill
MEPCO charges are not taxes, they are the cost of electricity production and supply. MEPCO charges its users based on how much units they consume. So following are the charges that are applied to an electricity user by MEPCO:
Units Consumed:
Units consumed are the number of electricity units that the MEPCO users consume in the whole month. The more units you consume, the higher the bill price would be.
Cost of Electricity:
Cost of electricity is calculated by multiplying the number of units you consumed by tarrif rates. So the equation is:
Cost of electricity = units × tariff rate
Meter Rent (Fixed Charges):
Meter rent is a fixed charge. It is the rent of MEPCO meter that the consumers use. This rent remains the same.
Service Rent:
Service rent is the cost for the maintenance of electricity lines that are responsible for the transmission of electricity to your household, or business.
Fuel Price Adjustment (FPA):
Whenever the fuel price changes in Pakistan, the cost for electricity production changes. MEPCO adjusts these prices in the bill as well. If the fuel price goes down, the electricity production cost will go down, and hence, the bill charges will drop. And vice versa.
F.C. Surcharge (Financial Cost Surcharge):
F.C. Surcharge is an extra charge added to your electricity bill to cover the financial gap, loss, or debt of the power sector. The government has to borrow money to produce and supply electricity, and it has to pay debt on this borrowed money. To cover this debt F.C. surcharges are imposed.
QTR Tarrif Adjustmen / DMC:
Quaterly Tarrif Adjustment (QTR Tarrif Adjustment / DMC) is an extra adjustment in your monthly electricity utility bill to balance the actual cost of production. These adjustments are made because the the electricity production cost changes with fluctuations in dollar rates and feul prices.
After every 4 months, NEPRA reviews these cost changes. If the cost is increased, you will be charged more. Or if the cost is decreased, you will be charged less in your bill.
Total MEPCO Charges:
It is the sum of all of the above MEPCO charges. This total does not include government charges / taxes.
Government Charges in MEPCO Bill
Government charges in MEPCO Bill are the taxes imposed by the federal and provincial government of Pakistan. The taxes like GST (General Sales Tax), Income Tax, Fuel Price Adjustmen (FPA) are imposed by the federal government. While the taxes like Electricity Duty, and TV fee are imposed by the provincial government (Government of Punjab).
Moreover, these taxes are collected by MEPCO, and MEPCO passes these taxes to the federal and provincial governments. These taxes are imposed to fund pubilc services like infrastructure, broadcasting, and administration. Let’s understand each of these taxes in detail:
Electricity Duty (ED):
Electricity Duty (ED) is a provincial tax imposed on the electricity usage. It means the more electricity you use, the more duty you pay.
Electricity Duty (ED)=Electricity Cost×ED Rate
MEPCO collects this tax, and passes it to the government of Punjab.
TV Fee:
TV Fee is a fixed monthly charge for Pakistan Television (PTV). Usually, it is 35 rupees. And for some users it can be zero as well.
General Sales Tax (GST):
General Sales Tax (GST) is the federal sales tax. It is applied to your electricity charges, which is why it becomes the largest tax component in your bill. MEPCO collects it for the Federal Government.
GST= Electricity Charges × GST Rate
This equation shows higher the electricity charges, higher the GST.
Income Tax:
Income tax is applied to high electricity users like the industrial, and commercial users. This tax is not applied to the normal household if their electricity units consumption is below the government set limits. This tax is imposed by the federal government.
Extra Tax:
Extra Tax is charged by the Federal Government of Pakistan to the non-filers. Commercial, and industrial (non-filer) users are mostly affected by this tax. This tax is imposed to encourage the business owners to become filer.
Further Tax:
Further tax is an additional tax imposed by the federal government. This tax is charged on commercial and industrial users when required by the tax laws.
Retailer Tax:
Retailer tax is applied by the federal government to the shopkeepers and retailers.
Taxes on FPA (Fuel Price Adjustment):
Following government taxes are applied on the FPA amount: GST, Electricity Duty (ED), Income Tax, and Extra / Further Tax.
Total Government Charges:
Total Government Charges are the sum of all of the above mentioned charges: Electricity Duty (ED), TV Fee, General Sales Tax (GST), Income Tax, Extra Tax, Further Tax, and Retailer Tax.
How to Check Your MEPCO Online Bill
To check your Bijli (MEPCO) ka Bill online, put your reference number or consumer ID in the following tool, click “Submit”, and you will be redirected to your bill.
Search Your Electricity BillAvoid MEPCO Peak Hours to Reduce Your Bills
Electricity rates are higher during peak hours. You should avoid using heavy appliances during that time. Following table shown you which hours of the day are peak hours:
⚡ MEPCO Peak Hours Detail
| Months | Peak Hours |
|---|---|
| December – February | 5 PM – 9 PM |
| March – May | 6 PM – 10 PM |
| June – August | 7 PM – 11 PM |
| September – November | 6 PM – 10 PM |
How to Save Electricity
💡 Energy Saving Tips
Turn Off Unused Devices or Appliances
Switch off fans, lights, ACs, and heaters when not in use to save electricity and reduce bills.
Use Energy Savers
Use LED bulbs and energy-efficient devices that consume less electricity and voltage.
Use DC Inverter Air Conditioners
DC inverter ACs consume less power and automatically adjust cooling according to room temperature.
What is Net Metering
Net Metering technique allows consumers to generate electricity through solar panels and sell extra electricity back to MEPCO.
☀️ How Net Metering Works
- Solar Panels generate electricity.
- Excess electricity is sent and saved into the grid.
- In return, you receive credits on your electricity bill.
🌿 Benefits of Net Metering
- Cost Saving: Save money on your monthly electricity bills and manage your budget effectively.
- Promote Renewable Energy: Encourages solar energy production and usage at the consumer level.
- Environmental Impact: Helps reduce your carbon footprint and supports a cleaner environment.
What is the MEPCO Green Meter?
A digital device used in net metering to check and measure both generation and consumption of electricity is called MEPCO Green Meter.
Check MEPCO Bill Payment History
You can easily verify whether your WAPDA bill has been paid or not by following these simple steps:
- Open your full electricity bill to access complete details.
- Check the Bill Payment History section.
- View the last 12 months of paid or unpaid bills for confirmation.
What is the MEPCO Smart App?
The MEPCO Smart Mobile App is an official application which is developed for electricity consumers of the Multan Electric Power Company (MEPCO).
It enables users to view their electricity bills, track payment history, and register complaints conveniently.
⚡ How the MEPCO Smart App Works
Follow these simple steps to start using the MEPCO Smart App:
- Download and install the app from the App Store or Google Play Store.
- Open the app and enter your Reference Number.
- Access your bill details and check your payment status instantly.
Methods of Receiving MEPCO Bill Online
📩 MEPCO SMS & Email Services
📱 SMS Service
Send PITC (space) followed by your 14-digit Reference Number to 8334 to receive your bill details via SMS.
📧 Email Service
Register your email address on the MEPCO online portal to receive detailed monthly bills directly in your inbox.
What is the MEPCO subdivision office?
MEPCO subdivision offices are local branches of MEPCO which manage electricity to specific geographic areas. It handles installation of meters, billing inquiries, complaints and service requests.
How to Check the Address of Your Electricity Bill
🏠 How to Check the Address of Your Electricity Bill
Look at the top section of your electricity bill—your subdivision office name and address are printed there. You will be familiar with your subdivision office name and address too.
Visit MEPCO Official Website and click the “Contact Us” section to locate your nearest office.
📄 Required Documents to Check Address of Your Electricity Bill on Official MEPCO Bill Website
For various MEPCO requests like (new connection, change of name, or installation of new meters etc.), you’ll need following:
- A Copy of CNIC
- A Recent electricity bill
- Proof of residence (rent agreement or ownership papers like home or other)
- A Passport-size photo
- A Undertaking or affidavit (if required or essential)
🏢 Visit MEPCO Office to Check
Visit your nearest MEPCO subdivision office during working hours to submit any request or complaint manually.
📝 Submit Request At the Office:
- Fill out the application which is relevant to your needs.
- Attach required documents like ID card copy, previous bill etc.
- Submit to the counter.
📱 Provide Your Mobile Number
Make sure to include a valid mobile number so MEPCO can send confirmation and service updates to you and easily stay in touch.
✅ Confirmation
Once your request is submitted then you’ll receive a confirmation SMS or final slip. Follow-up may take a few days depending on your request type or working days.
💬 E-Service for Bill Notification
MEPCO offers email and SMS notifications for monthly bills, keeping you updated on dues of previous bills and due dates of current bills.
📧 How to Register Your Email Address with MEPCO for Bill Notifications
- First go to the MEPCO bill service page.
- Then Enter your customer reference number or customer ID.
- After that add your email and mobile number.
- And submit for further process.
How to Register an Online Complaint?
Follow the following steps to register online complaints on MEPCO:
- Go to MEPCO Complaint Portal
- Choose a complaint type (billing, no power, loadshedding etc.)
- Provide your CNIC and consumer number
- Submit and save your complaint and ID too
How to Track WAPDA MEPCO Complaints?
By following the given steps you can track your complaints:
- Visit MEPCO’s complaint tracking page
- Enter your complaint ID which you save while submit your complaint online
- View current status of your complaint.
MEPCO Helpline Number for Complaint
⚡ 118 Electricity Complaint Center
MEPCO’s centralized helpline (118) connects you with your nearest support team to sort out billing issues, outage, and meter issues.
☎️ Dial 118 or 0800-63726 for quick response
It is available 24/7
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FAQs
Conclusion
MEPCO is making improvements in its services infrastructure with digital tools for bill checking, complaint tracking, and notifications.
Although you’re applying for a new connection or resolving an issue, their services are designed to be accessible to everyone.