MEPCO Helpline 24/7: Expert Assistance for All Your Electricity Needs

The Multan Electric Power Company (MEPCO) is one of the largest electricity distribution companies in Pakistan, operating under the Water and Power Development Authority (WAPDA).

It serves millions of customers across 13 districts of South Punjab, including Multan, Bahawalpur, Muzaffargarh, Dera Ghazi Khan, and others.

MEPCO’s primary responsibility is the distribution and supply of electricity to domestic, commercial, agricultural, and industrial consumers.

With a mission to ensure uninterrupted power supply and reliable services, MEPCO continually strives to improve its infrastructure, customer service, and operational efficiency.

The company plays a crucial role in powering homes, industries, and businesses  and contributing significantly to the region’s economic growth and development.

How to Contact MEPCO Helpline

Reaching out to MEPCO (Multan Electric Power Company) for assistance has become easier than ever, thanks to its multiple 24/7 customer support channels. 

Whether you’re reporting about a power outage, inquiring about your bill, or seeking help with a new connection, MEPCO ensures that consumers can get the support they need easily.

MEPCO Helpline Number (24/7 Availability)

The MEPCO Helpline operates round the clock, offering customers the ability to get real time assistance for any electricity related issue.

Consumers can call the official MEPCO Helpline Number: 0800-63726  from anywhere in the company’s service area. 

This number connects you directly with MEPCO’s customer care representatives about reporting power breakdowns or inquiring about bill payments or due dates to registering complaints about meter faults or disconnections and getting updates on ongoing maintenance or outages.

In addition to the helpline, customers can also dial the short code 118, which connects to the National Power Control Helpline for reporting electricity emergencies.

MEPCO Telephone Directory

The MEPCO Telephone Directory is an essential resource designed to help consumers quickly find and contact the right department or official for their specific electricity related concerns about it.

It provides a comprehensive list of telephone numbers, extensions and office contacts across all MEPCO operational zones by ensuring that customers, businesses and government offices can easily reach the concerned authority without delay.

Chief Executive Officer

ADMINISTRATION / HUMAN RESOURCES

Audit Section

MANAGER LEGAL & LABOUR

PUBLIC RELATION OFFICER

TRANSPORT SECTION

HR DATA CELL

OPERATION/TECHNICAL /STG/OTHERS

O&M DIRECTORATE

COMPANY SECRETARY OFFICE

COMPANY SECRETARY OFFICE

COMMERCIAL DIRECTORATE

FINANCE DIRECTORATE

PLANNING & DISTRIBUTION DIRECTORATE

Mepco Tender

Types of Complaints and Resolution Timelines

Below is an overview of the standard complaint categories and their expected resolution timeframes as per MEPCO’s internal service standards and NEPRA (National Electric Power Regulatory Authority) guidelines:

FAQs

Related Topics

• MEPCO Bill Checker
• MEPCO Bill Payment
• MEPCO Bill New Connection
• MEPCO Bill calculator
• Gross Metering

Conclusion

The MEPCO Helpline 24/7 stands as a bridge between the Multan Electric Power Company and its valued customers.

It offers round-the-clock support for all electricity related concerns. Whether it’s power outages, billing disputes, connection requests, or safety issues, the helpline ensures that every complaint is heard and addressed properly.

By providing multiple communication channels like telephone, SMS, email, mobile app, and physical service centers.MEPCO has made customer assistance more accessible and efficient than ever before.