MEPCO (Multan Electric Power Company) serves millions of people across Pakistan. It provides a facility to check bills online as well. With digital advancement checking bills has become easier than ever.
This content guides you everything from understanding your bill, how to reduce electricity costs and filtering complaints. You can check your electricity bill online in just a few easy and quick steps.
You just need to enter your 14-digit MEPCO Bill reference number or 10-digit customer ID to get all the information of your bill of current and previous months.
🔌 Check Your MEPCO Bill Online
Enter your 14-digit MEPCO Reference Number below to view your latest bill directly on the official MEPCO website.
How to find Reference Number and Consumer ID in your MEPCO Bill?
How to find Reference Number in your MEPCO Bill?
A 14 digit code printed on the top-left corner of the bill.
This reference number is often required when checking or paying bills online.
How to find Customer ID in your MEPCO Bill?
A 10 digit unique identifier also mentioned near the reference number.
The Customer ID is required for account-specific inquiries and is used together with the reference number for bill lookup.
What is MEPCO
MEPCO (Multan Electric Power Company) was established in 1998. It works under WAPDA (Water and Power Development Authority) regulation and distributes electricity in 13 different districts under South Punjab, Pakistan.
⚡ MEPCO Service Coverage Areas
MEPCO (Multan Electric Power Company) provides electricity distribution and services across the following major districts of South Punjab.
🕒 Schedule or Register a Complaint
You can schedule your service request or lodge a complaint directly via the
MEPCO Official Website
.
Alternatively, use the
Customer Complaint Management System (CCMS)
for a faster online resolution process.
Avoid MEPCO Peak Hours to Reduce Your Bills
Electricity rates are higher during peak hours. You should avoid using heavy appliances during that time.
⚡ MEPCO Peak Hours Detail
| Months | Peak Hours |
|---|---|
| December – February | 5 PM – 9 PM |
| March – May | 6 PM – 10 PM |
| June – August | 7 PM – 11 PM |
| September – November | 6 PM – 10 PM |
How to Save Electricity
💡 Energy Saving Tips
Turn Off Unused Devices or Appliances
Switch off fans, lights, ACs, and heaters when not in use to save electricity and reduce bills.
Use Energy Savers
Use LED bulbs and energy-efficient devices that consume less electricity and voltage.
Use DC Inverter Air Conditioners
DC inverter ACs consume less power and automatically adjust cooling according to room temperature.
What is Net Metering
Net Metering technique allows consumers to generate electricity through solar panels and sell extra electricity back to MEPCO.
☀️ How Net Metering Works
- Solar Panels generate electricity.
- Excess electricity is sent and saved into the grid.
- In return, you receive credits on your electricity bill.
🌿 Benefits of Net Metering
- Cost Saving: Save money on your monthly electricity bills and manage your budget effectively.
- Promote Renewable Energy: Encourages solar energy production and usage at the consumer level.
- Environmental Impact: Helps reduce your carbon footprint and supports a cleaner environment.
What is the MEPCO Green Meter?
A digital device used in net metering to check and measure both generation and consumption of electricity is called MEPCO Green Meter.
MEPCO Charges in Your Electricity Bill
Following are the details of the charges that you have to pay to the MEPCO.
💰 MEPCO Bill Charges Breakdown
Cost of Electricity
Based on units consumed. It refers to the total expenses involved in generating and delivering electrical energy.
Meter Rent
Fixed monthly fee. A small charge applied by MEPCO for the use and maintenance of the installed electricity meter.
FPA (Fuel Price Adjustment)
A variable charge added to your electricity bill based on fluctuations in the cost of fuel used for power generation. Since Pakistan relies heavily on imported oil and gas, global fuel price changes directly affect this charge.
MEPCO Service Charges
Cover maintenance and infrastructure costs. These vary by connection type, usage, and tariff category.
FC Surcharge
Rs. 0.43/kWh for debt servicing. The Financing Cost Surcharge helps repay loans obtained by Power Holding Private Limited (PHPL) to support Pakistan’s power sector.
TR Surcharge
Tariff Rationalization charge by NEPRA/GOP. It adjusts the difference between NEPRA’s approved rates and those subsidized or applied by the Government of Pakistan.
QTR (Quarterly Tariff Adjustment)
Reflects quarterly changes in generation costs, inflation, and exchange rates. Determined by NEPRA and implemented by MEPCO and other DISCOs.
Deferred Amount
A portion of your bill you’re allowed to pay later without late fees — often offered during high tariff periods to ease financial burden on consumers.
Taxes Imposed by Govt. of Pakistan
Following are the taxes that the users of MEPCO have to pay to the government of Pakistan:
🧾 MEPCO Bill Tax Types
| Tax Type | Description |
|---|---|
| Electricity Duty | 1–1.5% of variable charges |
| Television Fee | Rs. 35 (domestic), Rs. 60 (commercial) |
| GST | 17% on total bill |
| Income Tax | 7.5% for non-filers on bills over Rs. 25,000 |
| Extra Tax | 5–17% for unregistered commercial users |
| Further Tax | 3% for users without STRN |
| Retail Sales Tax | 5–7.5% via electricity bills for retailers |
How to Check Your MEPCO Bill Online
💡 MEPCO Bill Check by Reference Number / Consumer ID
Enter your 14-digit Reference Number or Consumer ID below to view your MEPCO electricity bill.
Check MEPCO Bill Payment History
You can easily verify whether your WAPDA bill has been paid or not by following these simple steps:
- Open your full electricity bill to access complete details.
- Check the Bill Payment History section.
- View the last 12 months of paid or unpaid bills for confirmation.
What is the MEPCO Smart App?
The MEPCO Smart Mobile App is an official application which is developed for electricity consumers of the Multan Electric Power Company (MEPCO).
It enables users to view their electricity bills, track payment history, and register complaints conveniently.
⚡ How the MEPCO Smart App Works
Follow these simple steps to start using the MEPCO Smart App:
- Download and install the app from the App Store or Google Play Store.
- Open the app and enter your Reference Number.
- Access your bill details and check your payment status instantly.
Methods of Receiving MEPCO Bill Online
📩 MEPCO SMS & Email Services
📱 SMS Service
Send PITC (space) followed by your 14-digit Reference Number to 8334 to receive your bill details via SMS.
📧 Email Service
Register your email address on the MEPCO online portal to receive detailed monthly bills directly in your inbox.
What is the MEPCO subdivision office?
MEPCO subdivision offices are local branches of MEPCO which manage electricity to specific geographic areas. It handles installation of meters, billing inquiries, complaints and service requests.
How to Check the Address of Your Electricity Bill
🏠 How to Check the Address of Your Electricity Bill
Look at the top section of your electricity bill—your subdivision office name and address are printed there. You will be familiar with your subdivision office name and address too.
Visit MEPCO Official Website and click the “Contact Us” section to locate your nearest office.
📄 Required Documents to Check Address of Your Electricity Bill on Official MEPCO Bill Website
For various MEPCO requests like (new connection, change of name, or installation of new meters etc.), you’ll need following:
- A Copy of CNIC
- A Recent electricity bill
- Proof of residence (rent agreement or ownership papers like home or other)
- A Passport-size photo
- A Undertaking or affidavit (if required or essential)
🏢 Visit MEPCO Office to Check
Visit your nearest MEPCO subdivision office during working hours to submit any request or complaint manually.
📝 Submit Request At the Office:
- Fill out the application which is relevant to your needs.
- Attach required documents like ID card copy, previous bill etc.
- Submit to the counter.
📱 Provide Your Mobile Number
Make sure to include a valid mobile number so MEPCO can send confirmation and service updates to you and easily stay in touch.
✅ Confirmation
Once your request is submitted then you’ll receive a confirmation SMS or final slip. Follow-up may take a few days depending on your request type or working days.
💬 E-Service for Bill Notification
MEPCO offers email and SMS notifications for monthly bills, keeping you updated on dues of previous bills and due dates of current bills.
📧 How to Register Your Email Address with MEPCO for Bill Notifications
- First go to the MEPCO bill service page.
- Then Enter your customer reference number or customer ID.
- After that add your email and mobile number.
- And submit for further process.
What is the MEPCO Duplicate Bill
A duplicate bill is an exact copy of your original bill known as a duplicate bill. If you’ve lost the original bill or need it for reference, you can download it from MEPCO’s online portal.
Is There Any Difference Between an Original and a Duplicate Bill?
There is no practical difference. Both contain:
- A consumer ID
- A reference number consist on 14 digits
- Units consumed during the month
- And total amount due Only difference may be a “Duplicate” watermark on the copy.
How to Register an Online Complaint?
Follow the following steps to register online complaints on MEPCO:
- Go to MEPCO Complaint Portal
- Choose a complaint type (billing, no power, loadshedding etc.)
- Provide your CNIC and consumer number
- Submit and save your complaint and ID too
How to Track WAPDA MEPCO Complaints?
By following the given steps you can track your complaints:
- Visit MEPCO’s complaint tracking page
- Enter your complaint ID which you save while submit your complaint online
- View current status of your complaint.
MEPCO Helpline Number for Complaint
⚡ 118 Electricity Complaint Center
MEPCO’s centralized helpline (118) connects you with your nearest support team to sort out billing issues, outage, and meter issues.
☎️ Dial 118 or 0800-63726 for quick response
It is available 24/7
MEPCO Frequently Asked Questions (FAQs)
Conclusion
MEPCO is making improvements in its services infrastructure with digital tools for bill checking, complaint tracking, and notifications.
Although you’re applying for a new connection or resolving an issue, their services are designed to be accessible to everyone.